Ordering, Payment and Shipping

Ordering

To place an order please complete the Order Enquiry form, this can be found below each product's details, and we will send you a shipping quote by e-mail.

When items are to be made to order we normally ask for an initial deposit of 30% of the purchase price (excluding shipping charges) with the balance payable once your goods are ready for shipment, (for further information please go to Terms and Conditions).

Payment

Credit Cards and Paypal

Payment, in US Dollars, can be made by any of the following:- Visa, MasterCard, American Express, Discover/Novus, Diners Club and JCB and derivatives of those brands. We currently offer a choice of 12 major currencies- US Dollars, Australian Dollars, Canadian Dollars, Danish Kroner, Euro, GBP-Sterling, Hong Kong Dollars, Japanese Yen, New Zealand Dollars, Norwegian Kroner, Swedish Kroner, Swiss Francs.

2CheckOut.com Inc. also supports payment by PayPal in Australian Dollar, Canadian Dollar, Euro, British Pound, Japanese Yen and US Dollar.

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by Oriental Creative Products Co. Ltd. All goods ordered from this site are bought from 2CheckOut with 2CheckOut.com's Safe Shopping Guarantee.

Bank (wire) Transfer

Payments, of any amount, can be made by bank (wire) transfer in Euros, Pounds Sterling, US Dollars or Thai Baht. Payment for orders over US$200 (excluding shipping costs), by this method will receive a 5% discount off the published price. In many instances we are able to offer a higher discount for large orders involving several items. Remitting Bank's fees are payable by the Customer.

Money Orders, Cashier's Cheque, Bank Draft

Due to the time and cost involved in clearing foriegn currency cheques we are only able to accept these in Thai Baht. Please note that goods will not be shipped until we have received satisfactory clearance from our Bankers.

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Shipping

All prices, unless stated otherwise, published on our website include professional packing in wooden casing, all-risks shipping insurance, air freight, Customs clearance and delivery to your door for many Asian countries, Australia and New Zealand. Additional charges will usually apply to other countries. For many countries, such as the USA, Australia and Europe, fumigation of the wooden crate is required. Not included are any import duties, taxes etc. incurred at the port of entry, in some circumstances an additional charge may be made by the Carrier for Customs clearance.

Air Freight

For many countries, including most of Europe and the USA, we are able to arrange comparatively cheap rates up to 500 kgs per item. For other countries sea freight can often be a viable alternative for large items/orders.

Sea Freight

Normally only recommended for large items/consignments. We will usually quote on a door-to-port basis although we can, for most countries, arrange a quote for Customs clearance and delivery to your address in addition to the cost of sea freight if requested. However, it is recommended that you obtain a quote from within your country for this service.

Road Freight

Available to Malaysia and Singapore. This method will result in a reduction in the prices shown where these prices make allowance for air freight.

All goods shipped will carry "all risks" insurance.

NOTE: You are responsible for any Customs clearance charge and import duties, taxes etc. incurred at the port of entry. You, as the importer, are also responsible for ensuring that the goods ordered are not considered as restricted or banned by the Country to which they are to be imported. We can accept no liability or responsibility for goods being refused entry or impounded or confiscated.

EU Customs info.
USA Customs info.
UK Customs info.

If you have any queries please contact us.

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